🔮 Customer Service and Hours

At Scriptara Studio, we believe in a personal and friendly approach. We're a small shop that dedicates its energy to preparing each package with enthusiasm and care; therefore, to offer you the best possible assistance, we focus on written communication channels:

Availability hours

Monday to Friday:

Live chat and WhatsApp: 11:00 a.m. to 2:00 p.m. and 5:00 p.m. to 8:00 p.m.

Email: 10:00 a.m. to 2:00 p.m. and 4:00 p.m. to 8:00 p.m. (We usually respond as quickly as possible) .

Saturdays:

Email only: 10:00 a.m. to 2:00 p.m.

Sundays and Public Holidays:

We rested to recharge our energy.

Our Contact Methods

💬 Store Chat: Click the icon in the top right corner to chat with us live.

📩 Mystic Mail: info@scriptarastudio.com

📱 WhatsApp (Messages only): +34 684 770 125 .

Our hands are usually busy with candles, tarot readings, and the handcrafted preparation of your orders. To respond to you calmly and personally, we've chosen email , WhatsApp , and chat as our main channels.

By not answering calls, we ensure that each inquiry receives the time and dedication it deserves: we can send you photos of the products, direct links and answer your questions in person, with the tranquility that the mystical world requires.

Note: If you contact us outside of business hours, your message will be kept in our grimoire and we will attend to it with priority as soon as we are available again.